Book Review S. Horner. (Ed.), Talent Management in Hospitality and Tourism, Goodfellow Publishers
‘Talent management’ has been a buzz-word in organisations since the late 1990s, whether a relabelling of existing work practices and processes, or deployed as a truly new and different strategic peopleagenda for forward-thinking sectors. Global firms pioneering these practices are typified by ‘mainstream’ or ‘knowledge intensive’ industries, for instance, GE, Microsoft, Hewlett-Packard, and the originator of the ‘war for talent’, professional services firm McKinsey & Co. In academic publications, the topic is characteristically examined in general theoretical terms and associated as the preserve of large, multinationals in mainstream industries. That said, over the past 15-plus years there has been a growth in critical dialogue, research, and evaluation concerning talent management in hospitality and tourism: notably articles and special journal editions and books, including this contribution edited by Susan Horner.
